All non-sale merchandise in new or unused condition may be returned or exchanged up to 14 days from the day your product is delivered for a full refund (less shipping costs). The package must be received by I Do and Baby Too by the 14th day and all items must be returned in the original packaging with any tags attached or the items will be ineligible for return or exchange.
Within 14 days of delivery, please:
1. Repack your items in a safe, secure shipping box and include the packing slip we originally supplied you.
2. If exchanging items, please write on your packing slip what items you would like instead (including brand name, style, color (if applicable) and size. All effort will be made to honor that request. If the item is sold out by the time we receive your exchange information we will contact you to request further action to be taken.
3. Consider insuring your package in case it is lost or damaged in transit. I Do and Baby Too cannot be responsible for items that are lost or damaged during shipping.
4. Contact us at email@example.com to obtain our return mailing address and then mail your package (with appropriate postage). We cannot accept any returns after the 14-day period mentioned above. Sale items, undergarments, personalized items, made-to-order items and any other items specifically noted are final sale and, therefore, not returnable. If free shipping was earned for your order and the return brings you below the free shipping minimum order amount your refund will be processed with the appropriate shipping fee subtracted (same process for international returns).
Items MUST be returned with the original packaging and all tags attached or they will be ineligible for return. All messages, whether by phone or e-mail, will be returned within 24 hours. A packing slip or order number must be included in your return. Shipping charges will apply to exchanges. All sale items are considered final sale, although we are happy to exchange for size if available. All gift returns are for store credit only; no credit card refunds are available. We reserve the right to change this policy at any time.